by Rick Marengo | Jan 23, 2025 | Audit, Automating FOI/SAR emails, FOI, Information Governance, IRMS RoI, SAR
This is a new feature from AXLR8 for IG teams in public services. It allows the automation of some Information Request workflow. These tasks previously required manual checking or reminders. Now they can be set up to run unattended. In all cases, the reminders can...
by Rick Marengo | Aug 23, 2024 | Automating FOI/SAR emails, FOI, Information Governance
Does your IRMS really need 100+ response templates? Would 20 smart templates be better for FOIs, EIRs and SARs? In helping automate the change of contact details for the information commissioner in one country (OSIC, Scotland) last week, we noticed that we had to...
by Rick Marengo | Aug 14, 2024 | Automating FOI/SAR emails, Reviews and Appeals
The office of the Scottish Information Commissioner (OSIC) have changed their internet addresses and emails from the domain name “itspublicknowledge.info” to “foi.scot”. In all templates: “Email: enquiries@itspublicknowledge.info” must be...
