by Rick Marengo | Aug 23, 2024 | Automating FOI/SAR emails, FOI, Information Governance
Does your IRMS really need 100+ response templates? Would 20 smart templates be better for FOIs, EIRs and SARs? In helping automate the change of contact details for the information commissioner in one country (OSIC, Scotland) last week, we noticed that we had to...
by Rick Marengo | Sep 8, 2023 | Audit, Data Retention Policy, Data Sharing Agreements, FOI, Information Governance, IRMS RoI, SAR, Security
AXLR8 MessageStore has been implemented live on client systems for IRMS audit trail for 15 years but the product already evolved and improved in commercial clients beforehand. This article shows the experience we can bring to linking the electronic conversations with...
by Rick Marengo | Aug 25, 2022 | Audit, Data Retention Policy, FOI, FOI Public Disclosure Log, Reviews and Appeals, SAR
AXLR8 have clients with many years of data in their systems and so have provided tools to clean up their data manually. However, the job has become too large and the volume of information requests and SARs has risen to a point where an automated tool is justified....
by Rick Marengo | Aug 3, 2022 | FOI, FOI Public Disclosure Log
Once FOI (SA) and EIRs are logged (though not SARs and private or sensitive requests), they should be presented on a public website. The main reason for this requirement is transparency. Public authorities differ on whether they must do this and if so, what should be...
by Rick Marengo | Aug 3, 2022 | Audit, FOI, SAR
We are always interested to see where we can improve efficiency. We often ask why a process takes longer than we expect. In the case of an internal or external audit, the first thing we ask is what was done when and by whom? Audit Trail shows IR change history for any...
by Rick Marengo | Apr 19, 2022 | FOI, Security
AXLR8 will be adding more 2FA features to protect your data from theft or other attacks. The system will now have more conditions and media available where a second form of authentication (such as a texted code number to the user’s mobile phone) will be required...
