by Rick Marengo | Sep 4, 2023 | Audit, IRMS RoI
Most would agree with the following for request handling systems the productivity improvements obtainable will depend upon three things. The number of requests (SARS, complaints, enquiries, fault reports, etc. ) The time saved answering them The cost of labour/hour...
by Rick Marengo | Apr 19, 2022 | Cautions List, Data Retention Policy, Data Sharing Agreements, Information Governance, SAR, Security
Mobile workers of all kinds encounter risks – especially lone workers. Examples in the public sector include health visitors, maintenance workers and social care. However, the list is much bigger. They can be directly employed or may work for an agency. The...
by Rick Marengo | Aug 23, 2024 | Automating FOI/SAR emails, FOI, Information Governance
Does your IRMS really need 100+ response templates? Would 20 smart templates be better for FOIs, EIRs and SARs? In helping automate the change of contact details for the information commissioner in one country (OSIC, Scotland) last week, we noticed that we had to...
by Rick Marengo | Aug 14, 2024 | Automating FOI/SAR emails, Reviews and Appeals
The office of the Scottish Information Commissioner (OSIC) have changed their internet addresses and emails from the domain name “itspublicknowledge.info” to “foi.scot”. In all templates: “Email: enquiries@itspublicknowledge.info” must be...
by FOI2000Admin | Feb 1, 2024 | Audit, Cyber Security, Information Governance, Information Security
AXLR8 received IASME confirmation that we had achieved Cyber Essentials Plus for 2024-2025 at the Montpellier (version3.1) level today. IASME confirm AXLR8 have passed CE+ for 2024/5 Once again, thanks to RightCue whose expert assistance helps us shut down cyber...
by Rick Marengo | Nov 24, 2023 | Audit, Cyber Security, Information Governance, Information Security
We passed the Montpellier Cyber Essentials 2023-4 today. Our Cyber Essentials Plus renewal is in January. Our internal audits are going well and our external consultants will make sure we are ready for that. Read more here Also, next month, Penetration Testing takes...
by Rick Marengo | Nov 24, 2023 | Information Governance, SAR, Uncategorised
If you have to provide one of these Spreadsheets, we have helped a council do so already. So we can provide a short cut for you to fill in those columns with the open SARs at start and end of month. Please contact Support@axlr8.com for a ten minute (discrete) Teams...
by Rick Marengo | Sep 8, 2023 | Audit, Data Retention Policy, Data Sharing Agreements, FOI, Information Governance, IRMS RoI, SAR, Security
AXLR8 MessageStore has been implemented live on client systems for IRMS audit trail for 15 years but the product already evolved and improved in commercial clients beforehand. This article shows the experience we can bring to linking the electronic conversations with...
by Rick Marengo | Jun 5, 2023 | Uncategorised
Implementing two systems this month and the subject of Exemptions arises. AXLR8 have tacit permission to copy the exemptions from another authority and put them in our model system along with standard documents, bank holidays and IR Types for their jurisdiction. One...
by Rick Marengo | Mar 26, 2023 | Uncategorised
I was contacted on Friday by a customer to inform me that they were changing their old webiste CMS to Drupal and could we help the migration team with the AXLR8 PDL API (the software that allows integration of their public website to the AXLR8 IRMS). That brought back...
by Rick Marengo | Mar 3, 2023 | Uncategorised
Having played with this and researched the products and services available, we can see the opportunities in the long term. Redacting DSARS or any PII removal is a skilled and often very time consuming task. The questions we look at in this article are. How does AI...
