by Rick Marengo | Nov 24, 2023 | Information Governance, SAR, Uncategorised
If you have to provide one of these Spreadsheets, we have helped a council do so already. So we can provide a short cut for you to fill in those columns with the open SARs at start and end of month. Please contact Support@axlr8.com for a ten minute (discrete) Teams...
by Rick Marengo | Sep 8, 2023 | Audit, Data Retention Policy, Data Sharing Agreements, FOI, Information Governance, IRMS RoI, SAR, Security
AXLR8 MessageStore has been implemented live on client systems for IRMS audit trail for 15 years but the product already evolved and improved in commercial clients beforehand. This article shows the experience we can bring to linking the electronic conversations with...
by Rick Marengo | Sep 4, 2023 | Audit, IRMS RoI
Most would agree with the following for request handling systems the productivity improvements obtainable will depend upon three things. The number of requests (SARS, complaints, enquiries, fault reports, etc. ) The time saved answering them The cost of labour/hour...
by Rick Marengo | Jun 5, 2023 | Uncategorised
Implementing two systems this month and the subject of Exemptions arises. AXLR8 have tacit permission to copy the exemptions from another authority and put them in our model system along with standard documents, bank holidays and IR Types for their jurisdiction. One...
by Rick Marengo | Mar 26, 2023 | Uncategorised
I was contacted on Friday by a customer to inform me that they were changing their old webiste CMS to Drupal and could we help the migration team with the AXLR8 PDL API (the software that allows integration of their public website to the AXLR8 IRMS). That brought back...
