by Rick Marengo | Aug 14, 2024 | Automating FOI/SAR emails, Reviews and Appeals
The office of the Scottish Information Commissioner (OSIC) have changed their internet addresses and emails from the domain name “itspublicknowledge.info” to “foi.scot”. In all templates: “Email: enquiries@itspublicknowledge.info” must be...
by Rick Marengo | Nov 24, 2023 | Audit, Cyber Security, Information Governance, Information Security
We passed the Montpellier Cyber Essentials 2023-4 today. Our Cyber Essentials Plus renewal is in January. Our internal audits are going well and our external consultants will make sure we are ready for that. Read more here Also, next month, Penetration Testing takes...
by Rick Marengo | Nov 24, 2023 | Information Governance, SAR, Uncategorised
If you have to provide one of these Spreadsheets, we have helped a council do so already. So we can provide a short cut for you to fill in those columns with the open SARs at start and end of month. Please contact Support@axlr8.com for a ten minute (discrete) Teams...
by Rick Marengo | Sep 8, 2023 | Audit, Data Retention Policy, Data Sharing Agreements, FOI, Information Governance, IRMS RoI, SAR, Security
AXLR8 MessageStore has been implemented live on client systems for IRMS audit trail for 15 years but the product already evolved and improved in commercial clients beforehand. This article shows the experience we can bring to linking the electronic conversations with...
by Rick Marengo | Sep 4, 2023 | Audit, IRMS RoI
Most would agree with the following for request handling systems the productivity improvements obtainable will depend upon three things. The number of requests (SARS, complaints, enquiries, fault reports, etc. ) The time saved answering them The cost of labour/hour...
