by Rick Marengo | Sep 8, 2023 | Audit, Data Retention Policy, Data Sharing Agreements, FOI, Information Governance, IRMS RoI, SAR, Security
AXLR8 MessageStore has been implemented live on client systems for IRMS audit trail for 15 years but the product already evolved and improved in commercial clients beforehand. This article shows the experience we can bring to linking the electronic conversations with...
by Rick Marengo | Sep 4, 2023 | Audit, IRMS RoI
Most would agree with the following for request handling systems the productivity improvements obtainable will depend upon three things. The number of requests (SARS, complaints, enquiries, fault reports, etc. ) The time saved answering them The cost of labour/hour...
by Rick Marengo | Jun 5, 2023 | Uncategorised
Implementing two systems this month and the subject of Exemptions arises. AXLR8 have tacit permission to copy the exemptions from another authority and put them in our model system along with standard documents, bank holidays and IR Types for their jurisdiction. One...
by Rick Marengo | Mar 26, 2023 | Uncategorised
I was contacted on Friday by a customer to inform me that they were changing their old webiste CMS to Drupal and could we help the migration team with the AXLR8 PDL API (the software that allows integration of their public website to the AXLR8 IRMS). That brought back...
by Rick Marengo | Mar 3, 2023 | Uncategorised
Having played with this and researched the products and services available, we can see the opportunities in the long term. Redacting DSARS or any PII removal is a skilled and often very time consuming task. The questions we look at in this article are. How does AI...
